STANDARD OPERATING PROCEDURE FOR AUDIO VISUAL CONSENTING IN CLINICAL TRIAL

1.      OBJECTIVE

1.1 The purpose of this SOP is to describe the procedures for Audio-Visual (AV) recording, storage, and archival of the informed consent and assent process for regulatory studies conducted at the site.

 2.      PURPOSE

2.1 This standard operating procedure (SOP) describes the communication between key research personnel at the site and the sponsor/Contract Research Organization (CRO), including telephone and written interactions, during the entire course of a research study conducted at Site and to ensure proper documentation of communications with the Sponsor/CRO concerning study activities.

 3.      SCOPE

3.1  This SOP applies to communications between the site and sponsors/CROs involved in the conduct of the research study.

3.2 This SOP also applies to all those regulatory clinical trials, approved by the DCGI, which require documentation of the written informed consent and assent process.

3.3 These communications serve to protect the safety and well-being of subjects by assuring that studies are conducted compliantly, sponsors/CROs are fully appraised of study site activities, and key research personnel is informed of new information about the study provided by the sponsor/CRO.

3.4 Any new study initiated during the active period of the SOP will be covered under the SOPs unless otherwise indicated. If necessary, a study-specific SOP may be prepared.


4.      PROCEDURE

4.1  General Communications

4.1.1        Provide the sponsor/CRO a contact list of site personnel involved in study start-up, along with each individual's role and responsibilities.

4.1.2        Communicate regularly, courteously) and in accordance. with Site," standards, with the sponsor/CRO about all study-related issues.

4.1.3        Be familiar with the sponsor's SOPs pertaining to communications, including reporting timelines and preferred communication nodes.

4.1.4        Keep originals or photocopies of all study-related communications, including faxes with corresponding confirmations. e-mails, and written summaries of phone conversations.

4.1.5        File all communication documents in the appropriate section of the SITE MASTER FILE.

4.1.6        Retain all sponsor-generated communications regarding the conduct of the study (e.g. Teleconference announcement) in the correspondence section of the SITE MASTER FILE. Budget, payment, and other contractual or financial communications should be filed separately from the regulatory binder. Ensure information is communicated to the Principal investigator (Pl) and other key research personnel as applicable.

 

4.2  Pre-Study communication

4.2.1        The clinical trial coordinator is responsible for sending the Confidentiality Agreement to the sponsor/CRO once reviewed and signed by the PI.

4.2.2        Notify the sponsor/CRO of the PI's decision to conduct the research study at the Site.

4.2.3        Review the protocol and submit any questions concerning the interpretation of the protocol or conduct of the study to the sponsor/CRO in writing and file the copy in the Site Master File.

4.2.4        Fill out the questionnaires provided by the sponsor/CRO regarding the study-related requirements.

4.2.5        Prepare questions to clarify protocol procedures. subject eligibility criteria. and other study-related issues in writing and file the reply in the Site Master File.

4.2.6        The 'Pl/Co I will discuss how the site is equipped to perform the study. This discussion will include a description of the potential subjects available for the study and methods being considered for recruitment.

 

4.3  Communications while the study is ongoing

4.3.1        Investigator / Clinical Trial Coordinator will submit the updated screening and/or enrollment logs to the sponsor/CRO by the preferred mode of communication.

4.3.2        Notify Sponsor/CRO about unanticipated issues, including adverse events (AEs) and Serious Adverse Events (SAEs), per the sponsor's definitions and timelines, as defined in the protocol or, SOP.

4.3.3        Communicate protocol deviations. as they occur, according to the sponsor requirements.

4.3.4        Submit completed CRFs (paper-based or e-CRF) to the sponsor/CRO in accordance with the Clinical Trial Agreement (CTA).

4.3.5        Respond promptly to data queries as requested via fax. e-mail, and/or direct electronic data capture resolution, per the sponsor's requirements and document the same in these specified Site Master File.

4.3.6    Communicate significant regulatory changes per the sponsor's requirements (e.g.' SEC acknowledgment of unanticipated issues or protocol deviation, IEC approval of a revised consent document, etc.). Typically, these documents are reviewed during interim monitoring visits; however specific sponsors/CROs may require prompt notification in specific circumstances,

4.3.7        Submit sponsor-generated protocol amendments to the IEC. Once approval is obtained, the PI will train the study team regarding the changes prior to implementation, and the same will be documented and informed to Sponsor/CRO

4.3.8        Forward safety reports received from the sponsor (e.g. off-site SAE/------) to the PI who will review the event and report to the IEC as per IEC SOP. Notification of other key research personnel and/or enrolled subjects may be necessary (e.g., new risk identified related to investigational treatment).

 

4.4  Communication after the study is completed

4.4.1        Inform IEC regarding the scheduled site close-out visit.

4.4.2        Communicate with the sponsor and confirm the close-out date.

4.4.3        Provide the sponsor/CRO with any IEC-required correspondence (e.g. information requires in the IEC study closure letter) related to the study close-out.

4.4.4        Ensure that all close activities are performed and all sponsor's requirements are met,

4.4.5        After receiving the final close-out letter and study result from the sponsor, submit the same to the IEC in the required IEC format.

4.4.6        File all the communication in the appropriate section of the SITE MASTER FILE

 

4.5  Sponsor Contact

4.5.1        Telephone Contacts All study personnel will document critical conversations with the Sponsor/CRO in the source notes, especially those pertaining to eligibility criteria, protocol deviations, and serious adverse experiences. If requires the CLINICAL TRIAL COORDINATOR or delegate will file, the Telephone Contact copy in the SITE MASTER FILE.

4.5.2        Letters and Faxes. - All study personnel will make copies of all correspondence written to the Sponsor/CRO. The CLINICAI-TRIAL COORDINATOR or delegate will file this correspondence in the SITE MASTER FILE.

4.5.3        e-mails - All study personnel will print out copies of critical e-nails with the Sponsor/CRO. The Clinical -trial coordinator or delegate will file this correspondence in the Site Master File and if required ln the source notes.

4.5.4        At a minimum, the Sponsor/CRO should be notified:

4.5.4.1  When the first subject is controlled in a trial study.

4.5.4.2  When there is a question concerning a potential subject's eligibility

4.5.4.3  When recruitment issues occur.

4.5.4.4  When a protocol violation occurs.

4.5.4.5  When an SAE occurs.

 

4.6  Applicable Staff

4.6.1        This SOP applies to all the personnel of the clinical research team involved in communication with the Sponsor/CRO and responsible for the management of the data.

4.6.2        These include the following:

4.6.2. Principal Investigator

4.6.2.2. Sub Investigator

4.6.2.3 Clinical Trial Coordinator

4.6.2.4 Pharmacist

4.6.2.5 Support Staff

4.7 All basic principles and procedures for the administration and process will be applicable besides those mentioned below documentation of the informed consent.

4.7.1 AV recording of the entire informed consent process is mandatory for all clinical trials (as mentioned in GSR 6l l(E),31'' July 2015) approved by the DCGI, and consent for the same should be taken.

4.7.2 AV recording for any re-consenting procedure that may follow must be done.

4.7.3 If the participant is unable to give consent for medical or legal reasons" the consent should be taken lion the legally acceptable representative (LAR) and the process recorded.

4.7.4 If the participant/LAR is illiterate, then an impartial witness is needed. This person should also be in the 1'rame for the entire duration of the consent process.

4.7.5 AV recording should be done of the assent process wherever applicable.

4.7.6 Separate recordings one for assent and one tor-consent process should be done.



4.8 Ensure the following. infrastructure is available prior to counseling of potential participants:

4.8.1 The informed consent process should be carried out in the designated area (unless the patient is on a bed) when the following conditions should be met, is free from disturbance, well lit, ensures privacy of the participant, and the participant should be comfortable. The camera has a video facility with a Good resolution. Sufficient memory (at least 4 GB), Sufficient battery backup (at least 2 hours), Showing non-editable date & time on video (preferably Computer with CD/DVD writer, Blank CDs/DVDs with cover, External Hard disk (at least I TB)

4.8.2 Participants should be made comfortable first before starting the informed consent process.

4.8.3 Before starting the informed consent process (and the AV recording of the same) The potential participant /LAR/ impartial witness should be informed that the whole process of taking the consent is being recorded as per Govt. of India notification to ensure that she/he has understood all the potential risks and benefits involved in the study including failure of the IMP, study details and her/his rights for the purpose of documentation and the confidentiality of the same is assured.

4.9.0 The potential participant/LAR/ impartial witness should be made aware that her/his recording may be shown to government agencies or members of the IEC.

4.10 Actual AV recording process

4.10.1   The Pl/Co-l/medically qualified person delegated by the PI and the potential participant/LAR (and if need be the impartial witness) should sit conformably facing each other/side-by-side in such a way that their laces will be captured in the frame simultaneously.

4.10.2  The PI/Co-l/medically qualified person delegated by the PI should introduce herself/himself by name, designation, and her/ his role in the research, and state the current date and time. Mention the title of the protocol and the screening number of the participant.

4.10.3  Participant/LAR should be requested to introduce her/his name, age, and address in case of LAR. she/he should clearly state the relation to the actual participant as well as the reason why the participant cannot give consent. Participant/LAR should also state the language she/he understands best and is literate in. The Pl/Co-l/medically qualified person delegated by the PI may facilitate this process to ensure all the above points are captured in the recording.

4.10.4    In case the participant/LAR is illiterate then an impartial witness is needed, the impartial witness should be requested to introduce herself /himself, give her/his address, and state the language that she/he is literate in.

4.10.5    The participant should be allowed to read the consent document (and this process should be recorded).

4.10.6 The Pl/Co-l/medically qualified person delegated by the PI should explain all the elements of the approved ICF in the language best understood by the potential participant.

4.10.7 Explanation or narration given by the PI/Co-l/medically qualified person delegated by the PI, all the questions asked by the potential participant/LAR, and answers given to them should be clearly audible and recorded.

4.10.8    At any point during the consent process, if the participant wishes to take more time to read/ understand the consent document, including, for example, taking it home to discuss with relatives the recording shall be stopped mentioning the time of stopping. When she/he returns, the recording from the point where it was stopped before shall be resumed as mentioned before stating clearly again the date and time of recording.

4.10.9    lf the potential participant/ LAR (wherever applicable) agrees to participate in the trial. she/he should be asked questions to assess het/his understanding of the informed consent process. (Please refer to Appendix l- Informed consent process assessment tool) 


1. The participant/LAR (wherever applicable) should be invited to sign (or attest left-hand thumb impression) the consent form only after satisfactory answers (in the investigator's judgment) have been given by the participant/ LAR to all the above-mentioned questions.

2. Participant/LAR should read out all the statements mentioned in ICF and state whether she/he agrees or not for each statement and affix a signature/thumbprint at the end.

3. The actual signing process (or attesting left-hand thumb impression) should be recorded.

4. The impartial witness should be requested to enter the name and details of the participant and the date the consent is documented. The impartial witness will also be requested to sign and date the consent form.

5. The Pl/Co-l/medically qualified person delegated by the PI will also sign and date the consent form al the end of the process.

6. The recording will be stopped after thanking the participant.

7. The recording should be checked the by PI/Co- l/medically qualified person delegated by the PI for completeness and clarity of 'both audio and video recording using a dedicated laptop (site's own / provided by the sponsor) in which the original recording will be store

8. No editing should be done on the recording so as to maintain the authenticity

9. The laptop should be password protected. The password will be known only to the Pl and members of the study team as designated by the PI. Each time the laptop is accessed; this should be entered into the designated register

10. The recording should be then transferred to a CD labeled according to the study name, the unique identifier assigned to the participant, the date and time of the recording, and no. of recordings (applicable during re-consenting) and archived in an external hard drive. The hard drive will remain with the PI which could be accessed by the delegated study team members on request for transferring and storage 'The CD) should be filed in the participant binder.

4.11          Archival

4.11.1    One CD per participant will be archived with appropriate labeling in the participant binder

4.11.2    The soft copies of the recordings will also be stored in a password-protected hard drive

4.11.3    The original recording in the laptop will be deleted when the study is closed out.

 

4.12          Applicable Staff

4.12.1    Principal investigator, Co-investigator of any other medically qualified member of staff in the team, as delegated by the Principal Investigator, who has the responsibility of obtaining informed consent, will also be responsible for ensuring AV recording of the informed consent process, storing and archiving without violating the participant confidentiality.

 

5.      ENCLOSURE

Appendix

Tool to assess understanding of informed consent document by participant*

l. Do you understand that this is research?

2. Is the purpose of the research clear to you?

3. Will you get the treatment that the doctor links is best for you?

4. What are the potential risks involved in this study?

5. What are the potential benefits of participating in this study?

6. Have you understood that you will receive --------- amount in consideration for your participation (if normal volunteer) or in consideration for your travel expenses (if patient)

7. Do you understand that participation in this research is voluntary?

8. Have you understood that you may receive either the test medicine of the active comparator - a drug used in therapy currently or a placebo?

9. Have you understood what you should do if you suffer any untoward event?

10. Do you understand that you can withdraw from the research at any time without giving a reason and without it affecting your regular care?

11. Do you know whom to contact if any questions regarding this clinical trial?

12. Do you know whom to contact in an emergency or if any injury occurs during your participation in this clinical trial?

13. Have you understood that if you suffer any serious injury during your participation, you will get free medical treatment and will be compensated for this injury if it is related to the trial?

14. Has anybody forced, induced, influenced, allured, or pressurized you to agree to participate in the clinical trial?

15. Do you understand that none of your legal rights will be waived by participating in this research?

16. Have you understood the study procedures explained to you? (number of study visits, number of times blood or any biological sample donation, amount of blood draw per visit, etc)

17. Have all your questions about the research been answered?

18. Have you understood that your information about participation and also video recording will be kept confidential?

*' This is a model questionnaire that can change according to protocol and Informed Consent document (ICD).

 

6.      ABBREVIATIONS

6.1 SOP      : Standard Operating Procedure

6.2 CTA      : Clinical Trial Agreement

6.3 DGHS   : Director General of Health Services

6.4 DCGI    : Drugs Controller General India

6.5 ICD       : Informed Consent Document

6.6 CRO     : Contract Research Organization

6.7 PI          : Principal Investigator

6.8 CRF     : Case Report Form

6.9 ICMR   : Indian Council of Medical Research

6.10 ICH    : International Conference on Harmonization

6.11 SAEs  : Serious Adverse Events

6.12 LAR  : Legally Acceptable Representative

6.13 IEC   : Institutional Ethical Committee

6.14 ICF   : Informed Consent Form

6.15  AV   : Audio Visual

6.16  AEs  : Adverse Events

 

7.      REFERENCES


7.1 Order from Director General of Health Services (DGHS), Ministry of Health and Family Welfare,

7.2 Office of Drugs Controller General (India), F.No. GCT/ Z0/SC/Clin./2013 DCGI dated 19th November 2013 (Available on http://cdsco.nic.n/Office%20Order%20dated%)l9.11.20l3.pdf)

7.3 Schedule Y (Jan 2005) (Available on http://cdsco.nic. in/html/scheduleyYo20(amendedVo20version-2005)%20original.html)

7.4 Ethical Guidelines for Biomedical Research on Human Participants, ICMR2006 (Available on http://icmr.nic. in/ethicalguidelines.pdf.

7.5 International Conference on Harmonization; Good Clinical Practice Guidelines: May 1996(Available on http://www.ich.org/f'ileadmin/public_Web_Site/ICH_Products/guidelines/Efficacy/E6_R1/Step4/E6_Rl_Guideline.pdf)

7.6 Indian GCP 2001 (Available on http://cdsco.nic.in/html/GCP.htm)

                                                          

                                                                   END OF THE DOCUMENT

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