Quality System Procedure: (PTL/QSP/21) Procedure for review of request, tender and contracts in Testing Laboratories

 1. Purpose: To develop a system in the laboratory to review requests, tenders and contracts as provided by the customer for testing.

2. Scope: This procedure is applicable to all tests being conducted in the laboratory.

3. Responsibility: Technical Manager is responsible to implement this procedure.



4. Procedure:

a) First of all enquiry is being received from the customer.

b) This enquiry is reviewed for capability and resources available to meet the customer's requirement.

c) After assessing the capacity and resources quotation is sent to the customer and the condition is to be resolved prior to commence the work.

d) After receiving samples the requirements are recorded in the sample register.

e) Unique identification no. is provided to maintain traceability.

f) Samples are tested and the status is updated in the samples register.

g) No testing is outsourced.

h) In case of amendment of contract after work has been commenced. The same contract is repeated and amendments are communicated to affected personnel.

5. References:

a) Sample Order register :

b) Enquiry file :

CHANGE HISTORY

 

Sr.No.

Date of change

Revision no. of old document

Date of old document

Revision no. of Revised document

Date of Revised document

Nature of change

(addition/deletion)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


                                                        END OF THE DOCUMENT


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2. PTL /QSP/02 Procedure for Document & Data Control

3. PTL /QSP/03 Procedure for Purchasing, Services, and Supplies

4. PTL /QSP/04 Procedure for Service to the Customer

5. PTL /QSP/05 Procedure for Customer Complaints

6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.

7. PTL /QSP/07 Procedure for Improvement

8. PTL /QSP/08 Procedure for Corrective Action

9. PTL /QSP/09 Procedure for Preventive Action

10. PTL /QSP/10 Procedure for Control of Records

11. PTL /QSP/11 Procedure for Internal Audit

12. PTL /QSP/12 Procedure for Management Review

13. PTL /QSP/13 Procedure for Training

14. PTL /QSP/14 Procedure for Housekeeping

15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement

16. PTL /QSP/16 Procedure for Equipment

17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration

18. PTL /QSP/18 Procedure for Sampling

19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items

20. PTL /QSP/20 Procedure for Assuring the Quality of Test

21. PTL /QSP/21 Procedure for Reporting of Results

22. PTL/QSP/22 Procedure for use of NABL Symbol
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Note: Replace DTL with PTL for Drug Testing Laboratory.

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