Quality System Procedure: (PTL/QSP/08) Procedure for Corrective action in Testing Laboratories


1. Purpose: To define a system in the organization to take corrective action when non-conforming work or departures from the policies and procedures in the management system or technical operations have been identified.

2. Scope: This procedure is applicable to all activities affecting the laboratory management system of the organization.

3. Responsibility: Technical Manager is responsible to implement this procedure.

4. Procedure:


 

4.1 Whenever non-conforming work is observed the same is recorded and reviewed by the concerned personnel.

4.2 The laboratory personnel investigated the root cause of the nonconformity and select the corrective action for implementation, which is most likely to eliminate the problem and prevent a recurrence.

4.3 The corrective action taken is being monitored by the laboratory for effectiveness.

4.4 The record of corrective action taken is being maintained by the Technical Manager.

5. References: Nil

                                   

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3. PTL /QSP/03 Procedure for Purchasing, Services, and Supplies

4. PTL /QSP/04 Procedure for Service to the Customer

5. PTL /QSP/05 Procedure for Customer Complaints

6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.

7. PTL /QSP/07 Procedure for Improvement

8. PTL /QSP/08 Procedure for Corrective Action

9. PTL /QSP/09 Procedure for Preventive Action

10. PTL /QSP/10 Procedure for Control of Records

11. PTL /QSP/11 Procedure for Internal Audit

12. PTL /QSP/12 Procedure for Management Review

13. PTL /QSP/13 Procedure for Training

14. PTL /QSP/14 Procedure for Housekeeping

15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement

16. PTL /QSP/16 Procedure for Equipment

17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration

18. PTL /QSP/18 Procedure for Sampling

19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items

20. PTL /QSP/20 Procedure for Assuring the Quality of Test

21. PTL /QSP/21 Procedure for Reporting of Results

22. PTL/QSP/22 Procedure for use of NABL Symbol
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Note: Replace DTL with PTL for Drug Testing Laboratory.

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