Quality System Procedure: (PTL/QSP/13) Procedure for Training in Testing Laboratories


1. Purpose: To define a system in the organization to conduct the training activities to meet the requirement of ISO/IEC 17025:2017.

2. Scope: This procedure is applicable to all activities affecting the laboratory management system.

3. Responsibility: Technical Manager is responsible to implement this procedure.

4. Procedure:

4.1 First of all competency level of the laboratory personnel is determined, on the basis of this competency level the competency level of existing personnel is reviewed and training is imparted to make the personnel competent.

4.2 All new personnel will undergo the training of testing being performed in the PTL. Technical /Technical Manager will determine his suitability for performing the test after the successful completion of his training.

4.3 Training calendar is prepared for throughout the year, and training is provided accordingly. A record of the training provided and evaluation done is being maintained.

5. References:

a) List of personnel: ------------------

b) Training Calendar: -----------------

c) Competency level: -----------------

d) Determination of training need: -----------------

e) Record of Training: ------------------------


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5. PTL /QSP/05 Procedure for Customer Complaints

6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.

7. PTL /QSP/07 Procedure for Improvement

8. PTL /QSP/08 Procedure for Corrective Action

9. PTL /QSP/09 Procedure for Preventive Action

10. PTL /QSP/10 Procedure for Control of Records

11. PTL /QSP/11 Procedure for Internal Audit

12. PTL /QSP/12 Procedure for Management Review

13. PTL /QSP/13 Procedure for Training

14. PTL /QSP/14 Procedure for Housekeeping

15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement

16. PTL /QSP/16 Procedure for Equipment

17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration

18. PTL /QSP/18 Procedure for Sampling

19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items

20. PTL /QSP/20 Procedure for Assuring the Quality of Test

21. PTL /QSP/21 Procedure for Reporting of Results

22. PTL/QSP/22 Procedure for use of NABL Symbol
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Note: Replace DTL with PTL for Drug Testing Laboratory.

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