1. Purpose: To define a system in the organization to conduct internal audits.
2. Scope: This procedure is applicable to the testing laboratory and its support functions of the organization.
3. Responsibility: The quality Manager is responsible to implement this procedure.
4. Procedure:
4.1 First of all a yearly audit plan is being prepared to plan the internal audits as per defined frequency i.e. once in six months. This plan shows the due month in which the Internal audit is to be conducted.
4.2 An audit program is planned at least two days in advance, prior to conducting an internal audit. This plan is prepared to take into consideration the status and importance of the areas to be audited as well as the results of previous audits. The audit program includes the name of the auditor, auditee name, department, relevant clause no., date and time of audit
4.3 The audit criteria i.e. ISO/IEC 17025:2017, scope, frequency, and methods are defined in the formats of internal audit.
4.4 While selecting the auditors and conducting the audits, it is ensured that objectivity and impartiality is being maintained during the audit process. Auditors are not auditing their own work.
4.5 If any nonconformity is raised during the audit process, the same is recorded in the format of a non-conformance report.
4.6 At the end of the audit, an audit summary report is prepared, which shows a department-wise and clause-wise non-conformity summary.
4.7 Auditee and concerned department heads take corrective actions for the detected nonconformity and their causes, raised in the audit and ensure that corrective action has been taken within the time and without undue delay, as agreed with the auditor.
4.8 After at least 15 days, a follow-up audit is being done to verify the action taken of the non-conformity and reporting of the results to see the effectiveness of the action taken.
5. References: Nil
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8. PTL /QSP/08 Procedure for Corrective Action
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13. PTL /QSP/13 Procedure for Training
14. PTL /QSP/14 Procedure for Housekeeping
15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement
16. PTL /QSP/16 Procedure for Equipment
17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration
18. PTL /QSP/18 Procedure for Sampling
19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items
20. PTL /QSP/20 Procedure for Assuring the Quality of Test
21. PTL /QSP/21 Procedure for Reporting of Results
22. PTL/QSP/22 Procedure for use of NABL Symbol
3. PTL /QSP/03 Procedure for Purchasing, Services, and Supplies
4. PTL /QSP/04 Procedure for Service to the Customer
5. PTL /QSP/05 Procedure for Customer Complaints
6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.
7. PTL /QSP/07 Procedure for Improvement
8. PTL /QSP/08 Procedure for Corrective Action
9. PTL /QSP/09 Procedure for Preventive Action
10. PTL /QSP/10 Procedure for Control of Records
11. PTL /QSP/11 Procedure for Internal Audit
12. PTL /QSP/12 Procedure for Management Review
13. PTL /QSP/13 Procedure for Training
14. PTL /QSP/14 Procedure for Housekeeping
15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement
16. PTL /QSP/16 Procedure for Equipment
17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration
18. PTL /QSP/18 Procedure for Sampling
19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items
20. PTL /QSP/20 Procedure for Assuring the Quality of Test
21. PTL /QSP/21 Procedure for Reporting of Results
22. PTL/QSP/22 Procedure for use of NABL Symbol
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Note: Replace DTL with PTL for Drug Testing Laboratory.
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