Quality System Procedure: (PTL/QSP/12) Procedure for Management Review in Testing Laboratories

1. Purpose: To define a system in the organization to conduct the management review.

2. Scope: This procedure is applicable to all laboratory-related activities affecting the laboratory management system.

3. Responsibility: Technical Manager is responsible to implement this procedure.

4. Procedure:


 

4.1 First of all a circular for a management review meeting is being issued by the Quality Manager. All concerned laboratory personnel is informed at least three days in advance through emails/hard copy.

4.2 Management review is chaired by the Director of the Organization and other participants are Technical Manager, Quality Manager, and other lab personnel.

4.3 Management review meeting is being conducted at least once a year.

4.4 Following are agenda points including, but not limited to:-

a) The suitability of policies and procedures

b) Reports from managerial and supervisory personnel

c) The outcome of recent internal audits

d) Corrective and preventive actions

e) Assessments by external bodies

f) The result of inter-laboratory comparisons or proficiency tests

g) Changes in volume and type of work

h) Customer feedback

i) Complaints

j) Recommendations for improvement

k) Other relevant factors, such as quality control activities, resources, and staff training

4.5 Minutes of management review meetings are recorded and actions are carried out within an appropriate and agreed time scale.

4.6 Record of management review meeting is being maintained.

5. References: Nil 

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 END OF THE DOCUMENT

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3. PTL /QSP/03 Procedure for Purchasing, Services, and Supplies

4. PTL /QSP/04 Procedure for Service to the Customer

5. PTL /QSP/05 Procedure for Customer Complaints

6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.

7. PTL /QSP/07 Procedure for Improvement

8. PTL /QSP/08 Procedure for Corrective Action

9. PTL /QSP/09 Procedure for Preventive Action

10. PTL /QSP/10 Procedure for Control of Records

11. PTL /QSP/11 Procedure for Internal Audit

12. PTL /QSP/12 Procedure for Management Review

13. PTL /QSP/13 Procedure for Training

14. PTL /QSP/14 Procedure for Housekeeping

15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement

16. PTL /QSP/16 Procedure for Equipment

17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration

18. PTL /QSP/18 Procedure for Sampling

19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items

20. PTL /QSP/20 Procedure for Assuring the Quality of Test

21. PTL /QSP/21 Procedure for Reporting of Results

22. PTL/QSP/22 Procedure for use of NABL Symbol
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Note: Replace DTL with PTL for Drug Testing Laboratory.

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