4.14 Internal audits
Policy
The PTL conducts
the internal audit of all activities to verify that the operations continue to
comply with the requirements of the laboratory management system and ISO/IEC
17025:2017.
Scope
It covers
all testing activities as defined in the scope of accreditation.
Responsibility
The quality Manager is responsible for planning, organizing internal audits, and
coordinating corrective actions.
Procedure
A documented
procedure (PTL/QSP/11) has been established to conduct the internal
audit.
4.14.1 The PTL periodically,
and in accordance with a predetermined schedule and procedure (PTL/QSP/11) conducts internal audits of its activities
to verify that its operations continue to comply with the requirements of the
management system and this International Standard. The internal audit program addresses
all elements of the management system, including the testing activities, it is
the responsibility of the quality manager to plan and organize audits as
required by the schedule and requested by management.
Such audits are carried out by trained
and qualified personnel who are, wherever resources permit, independent of the
activity to be audited.
The cycle for internal auditing is
normally completed in one year.
4.14.2 When audit
findings cast doubt on the effectiveness of the operations or on the
correctness or validity of the laboratory's test results, the PTL laboratory
takes timely corrective action, and notifies customers in writing if
investigations show that the laboratory results may have been affected.
4.14.3 The area of
activity audited, the audit findings, and corrective actions that arise from
them are recorded
4.14.4 Follow-up
audit activities verify and record the implementation and effectiveness of the
corrective action taken.
Records
Records are
defined in the procedure (PTL/QSP/11)
3. PTL /QSP/03 Procedure for Purchasing, Services, and Supplies
4. PTL /QSP/04 Procedure for Service to the Customer
5. PTL /QSP/05 Procedure for Customer Complaints
6. PTL QSP/06 Procedure for Control of Non-Conforming Testing.
7. PTL /QSP/07 Procedure for Improvement
8. PTL /QSP/08 Procedure for Corrective Action
9. PTL /QSP/09 Procedure for Preventive Action
10. PTL /QSP/10 Procedure for Control of Records
11. PTL /QSP/11 Procedure for Internal Audit
12. PTL /QSP/12 Procedure for Management Review
13. PTL /QSP/13 Procedure for Training
14. PTL /QSP/14 Procedure for Housekeeping
15. PTL /QSP/15 Procedure for Estimation of Uncertainty of measurement
16. PTL /QSP/16 Procedure for Equipment
17. PTL /QSP/17 Procedure for Measurement Traceability and Calibration
18. PTL /QSP/18 Procedure for Sampling
19. PTL /QSP/19 Procedure for Handling of Test and Calibration Items
20. PTL /QSP/20 Procedure for Assuring the Quality of Test
21. PTL /QSP/21 Procedure for Reporting of Results
22. PTL/QSP/22 Procedure for use of NABL Symbol
Note: Replace DTL with PTL for Drug Testing Laboratory.
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